How can we help?

Who made this app?

SHACKSOLUTIONS LTD, a UK-registered software studio. We build useful, opinionated apps. RHUL Mobile is our first. It is independent: not part of, or affiliated with, Royal Holloway or the Students' Union. The story behind the app is here.

Is it really free?

Free to use, with no subscription. Local businesses pay to list offers in the Deals tab. Optional in-app purchases (e.g. marketplace bump credits) for the few features that have them.

Something not working?

Email rhulmobile@shack.solutions with what you were doing, what happened, and your device. The more detail, the faster the fix.

Can I suggest a feature?

Yes. Drop us an email at rhulmobile@shack.solutions and let us know what you'd find useful.

Is my data safe?

We collect the minimum the app needs to work. Never sold. Full details on the privacy page.

Still need help?

We typically respond within 48-72 hours.

rhulmobile@shack.solutions